Receptionist - State Farm Agent Team Member Albuquerque, NM

Receptionist - State Farm Agent Team Member

Full Time • Albuquerque, NM
Responsive recruiter
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in 2013 and brings over a decade of service to our community. Paul comes from a State Farm family, both of his parents spent 40 years with the company, which gave him early exposure to the business and a deep understanding of what it means to serve others. He holds a bachelor’s degree from the University of New Mexico and is passionate about staying involved in the community. Our team has supported local high school athletes, worked with food banks, donated to shelters, and provided supplies to schools.

We also prioritize team bonding with events like bowling, Top Golf, office potlucks, and birthday celebrations. At the heart of our office culture are our core values: trust, integrity, respect, and family. We foster a supportive environment built on teamwork, positivity, and loyalty—where everyone is encouraged to grow both personally and professionally.

ROLE DESCRIPTION:
Paul Gallegos - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Licensing must be obtained within 90 days of hire.
Compensation: $37,000.00 - $52,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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